Handmade Thinking

M Health is a global healthcare brand marketing and medical communications agency with an ethos. We are mistrustful of easy answers and assembly-line solutions. We approach each new project with a problem-solver’s imagination and a craftsman’s pride. We call this ethos Handmade Thinking.

How We Work

We put people first—patients, physicians, payers, policymakers, and scientific leaders—by stepping into their shoes to craft communications that truly resonate. Every project begins with a simple question: what’s really driving behavior in this situation? We blend curiosity with healthy skepticism to make space for Handmade Thinking—tailored, evidence-driven solutions grounded in science, strategy, and human truth.

Brand Marketing

In healthcare, trust is essential. At M Health, we help you earn it with Handmade Thinking: A tailored, insight-driven approach that sharpens your brand’s voice and builds lasting credibility. Together, we shape bold identities and craft smart, impactful content that cuts through the noise, sparks connection, and keeps your brand top of mind.

Insight

  • Customer journey

  • Co-creation 

  • Quant surveys 

  • Segmentation

  • Multimedia reporting

  • Creative testing

Strategy

  • Value Proposition

  • Messaging

  • Innovation

  • Culture change

  • Thought leadership

  • Advisory board

Brand

  • Concept development

  • Identity & naming

  • Advertising

  • Brand videos

  • Web presence 

  • Meetings & exhibits

Content

  • Articles

  • Whitepapers

  • Podcasts

  • Infographics

  • Scientific videos

  • Social media


Medical Communications

Complex science deserves clear, compelling storytelling. Our Handmade Thinking approach fuses scientific rigor with a creative spark. With you, we  build Medical Communications strategies that capture attention, drive meaningful peer dialogue, and keep patient outcomes at the center. We help you connect with HCPs with clarity, authenticity, and purpose—driving action.

Medical
Strategy

  • Vision

  • Gap analysis

  • Objectives

  • Narrative/Lexicon

Treatment
Pathway

  • Stakeholder insights

  • Care path mapping

  • Integrated comms strategy

Patient
Engagement

  • Multimedia

  • Interactive

  • Social

  • Web

Investigator
Engagement

  • Advisory boards

  • Study banding

  • Integrated comms strategy

Clinical Evidence

  • Publications strategy/delivery

  • Evidence generation plan

  • Co-creation of evidence based tools

Patient Journey

  • Ethnography

  • Ecosystem mapping

  • Integrated comms strategy

HCP Engagement

  • Advisory boards

  • Peer-to-peer

  • Congress 

  • Omnichannel


How we innovate

We say, if the tools at hand are insufficient, invent new tools. If conventional wisdom isn’t working, be unconventional. If the tried and true has been done to death, innovate. 


How We Think

Our Partners